Shipping Information

For Shipping and Receiving dates, please view our Calendars.

(To view the 2021 calendar, please scroll down or select the PDF for downloading on the right.)

UPS Shipping Label Instructions:

Hill Orthodontic Lab, LLC will provide Pre-paid Next Day Ground UPS labels. Pre-paid Return labels are also included in each shipment. These are available to be e-mailed upon request.

Due to shipping cost increases, a $5 handling fee will be added to each box of completed work shipped back to you.

As always, the following items and services are free for your convenience:

• Removing brackets  •  Safety keys for fixed appliances
• Seating bands on models  •  Rush orders  •  Model prep  
• Packing material and shipping supplies  •  55 acrylic colors

• Retainer cases  •  EasyRx STL file submissions

Delivery and pick-up times vary for each location. Please contact your local UPS stores for these times and locations.

Please make sure that the return date specified on the Prescription Form is a day that your office is open and available to accept packages. Please also make sure that the return date is not the same day that your patient is scheduled.

Please do not include the day you ship and wish to receive your appliance in your turnaround time. Please note that the days marked on the calendar with a leaf are non-working days. Our normal business days are Monday - Friday. Weekends and Holidays are not included. Please refer to the calendar provided.



Postal Calendar 2021